JD-183719-I7-validation-David-0627
500强美资存储公司招聘，有看机会的工程师可以将简历投递至white.liu@cn.manpowergroup.com 薪资open，英语确保能够流利交流，面试形式为纯英文面试，美国人为面试官。
SW Quality Senior Engineer:
Isilon Systems is seeking an experienced Systems Administrator/Support Engineer to join our In-Market Engineering Test team. This role leverages test methodology against customer escalations to improve the quality of released code. In this position, you will use information from field-reported issues to reproduce them in-house, investigate and collect data, validate code fixes, as well as create and execute tests plans for feature campaigns.
You contribute directly to software quality and improve customer experience as part of the team that bridges Support and Core Engineering. The In-Market Engineering team receives reports of potential issues in fielded versions of our product, investigates them, and, if verified, releases patches and hotfixes to resolve them. You ensure the quality of the team’s deliverables (patches, hotfixes, release notes, etc.) and uphold the integrity of our internal processes. You are driving all aspects of quality, not just testing the software. Because the team has whole-product responsibility, you will be challenged to learn broadly. Because the team responds to emerging issues, you will be challenged to adjust and adapt swiftly. Your critical analysis and problems solving skills will be used every day.
You are able to describe problems, troubleshooting steps, and solutions to all technical levels, both internally and to critical customers. Your problem statements are legendary. You can walk through unexplored territory, drawing the map as you go.
You’ve got a long history implementing and maintaining complex computing environments with Linux or Unix, and you’re more than competent in a Windows environment. You script and automate routine tasks in shell scripts, Python, or Perl. You have a long relationship with Wireshark and TCPDump, and can use them to identify protocol-level problems as well as more fundamental network issues.
You’ve seen complex problems through to completion while prioritizing and solving day-to-day commitments. You command the respect of your technical peers, and are not afraid of making hard decisions to address customer needs.
Responsibilities:
• Identify test cases based on customer escalations and common workflows, at times assisting with the investigation of an active issue. Analyze product log files, crash dumps, network traces, etc.
• Use known reproduction steps to test fixes as patches or maintenance releases.
• Drive improvements and additions to the In-Market Engineering test processes and within the larger Software Engineering organization.
• Document test methods and report any issues found during manual or automated testing.
• Work with the development team to create test plans for new features and complete that plan in accordance with the schedule for the release
Required Skills:
• Strong Unix/linux or Windows admin skills.
• 3-5 years experience in enterprise-level Customer Support/IT
• Strong network/systems generalist troubleshooting skills.
• Experience diagnosing issues with NFS and SMB from client and server side.
• Ability to quickly learn new technology and new products.
• Ability to multitask while ensuring the highest quality of work.
• Able to work independently or part of a team under pressure and against deadlines.
• Have experience with one or more of the following programming languages: C, C++, Perl, sh/bash scripting, or Python. Python is recommended.
• Ability to focus on the 'big picture' when working on individual projects
• 3-5 years experience using storage systems.
• Strong written and verbal communication skills.•
• A Computer Science or other technical degree is preferred
• Ability to mentor junior memebers to a more senior level
SW Quality Senior Engineer:
Isilon Systems is seeking an experienced Systems Administrator/Support Engineer to join our In-Market Engineering Test team. This role leverages test methodology against customer escalations to improve the quality of released code. In this position, you will use information from field-reported issues to reproduce them in-house, investigate and collect data, validate code fixes, as well as create and execute tests plans for feature campaigns.
You contribute directly to software quality and improve customer experience as part of the team that bridges Support and Core Engineering. The In-Market Engineering team receives reports of potential issues in fielded versions of our product, investigates them, and, if verified, releases patches and hotfixes to resolve them. You ensure the quality of the team’s deliverables (patches, hotfixes, release notes, etc.) and uphold the integrity of our internal processes. You are driving all aspects of quality, not just testing the software. Because the team has whole-product responsibility, you will be challenged to learn broadly. Because the team responds to emerging issues, you will be challenged to adjust and adapt swiftly. Your critical analysis and problems solving skills will be used every day.
You are able to describe problems, troubleshooting steps, and solutions to all technical levels, both internally and to critical customers. Your problem statements are legendary. You can walk through unexplored territory, drawing the map as you go.
You’ve got a long history implementing and maintaining complex computing environments with Linux or Unix, and you’re more than competent in a Windows environment. You script and automate routine tasks in shell scripts, Python, or Perl. You have a long relationship with Wireshark and TCPDump, and can use them to identify protocol-level problems as well as more fundamental network issues.
You’ve seen complex problems through to completion while prioritizing and solving day-to-day commitments. You command the respect of your technical peers, and are not afraid of making hard decisions to address customer needs.
Responsibilities:
• Identify test cases based on customer escalations and common workflows, at times assisting with the investigation of an active issue. Analyze product log files, crash dumps, network traces, etc.
• Use known reproduction steps to test fixes as patches or maintenance releases.
• Drive improvements and additions to the In-Market Engineering test processes and within the larger Software Engineering organization.
• Document test methods and report any issues found during manual or automated testing.
• Work with the development team to create test plans for new features and complete that plan in accordance with the schedule for the release
Required Skills:
• Strong Unix/linux or Windows admin skills.
• 3-5 years experience in enterprise-level Customer Support/IT
• Strong network/systems generalist troubleshooting skills.
• Experience diagnosing issues with NFS and SMB from client and server side.
• Ability to quickly learn new technology and new products.
• Ability to multitask while ensuring the highest quality of work.
• Able to work independently or part of a team under pressure and against deadlines.
• Have experience with one or more of the following programming languages: C, C++, Perl, sh/bash scripting, or Python. Python is recommended.
• Ability to focus on the 'big picture' when working on individual projects
• 3-5 years experience using storage systems.
• Strong written and verbal communication skills.•
• A Computer Science or other technical degree is preferred
• Ability to mentor junior memebers to a more senior level