) 是全球增长最快速的在线订房平台之一，也是全球最大在线订房领导品牌Priceline集团旗下的公司。 Priceline集团（Nasdaq: PCLN) 是一家在美国纳斯达克公开上市的公司，并且是标准普尔500指数(S&P 500) 的成员之一。我公司上海分公司目前正在全面招聘优秀的客服专员。这个职位会为你的职业前景带来无限的发展机会！。如果你精通英语和汉语，加入我们吧！
Agoda.com is recruiting! We are one of the fastest-growing online hotel platforms worldwide.
We are recruiting for Customer Support Specialists to be based in our Shanghai office! This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in English and Mandarin, we would love to hear from you!
· Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)
· Continuously identify work process improvements and communicate to Team Leaders and (or) Manager
· Accountable for meeting individual (KPIs) and team goals
· 3-7 years’working experience in customer service
· Good command of English and Mandarin (Speak, read & write)
· Excellent telephone manners and communication skills
· Must be able to work in shift rotations and even public holidays to ensure we provide 24/7 service to our customers
· Ability to work under stressful and pressured environment
· Independent and able to work under minimal supervision
· High degree of integrity and confidentiality
· Attractive annual salary with comprehensive benefits
· 4 weeks comprehensive training
· Discounted hotel accommodation anywhere in the world!
We are currently recruiting for multiple Customer Service Specialists to support our growth plans across Asia. Working within a supportive environment, we offer established training to support everyone in their career development. This is an opportunity not to be missed!
If you have interested in the positions, send your English/Chinese CV and motivation letter to email@example.com and we will contact you as soon as possible.
Leave messages if any question!
Email to: firstname.lastname@example.org or leave us a message!